Receptionist and Customer Service Officer
The first point of contact for the office — enquiries handled and daily office activities kept running smoothly.
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Practice & Professional Standing
A track record in client service.
A proven record across real estate sales, reception management and office administration — roles and practice listed without certificate identifiers.
Roles & Practice
The basis of the service
Real Estate Sales Representative — ROI Real Estate Services
Coordinating appointments, managing client records and providing clients with the information they need.
Reception management and office administration
Client-facing practice built on real estate sales, reception management and the administration behind them.
Roles and professional practice are listed without certificate numbers, identifiers or personal contact details, in line with CAQA's privacy standard.
The Record
Practice, documented
Professional Practice
- Reception management — front of house, with daily office activities kept running smoothly
- Client interactions and enquiries — handled from first contact through to resolution
- Client database management — client records maintained and kept current
- Appointment and viewing coordination — scheduling property viewings and appointments
- Office administration — the routines that keep a busy office in order
- Real estate sales — Real Estate Sales Representative at ROI Real Estate Services
Professional Formation
- Administrative and client service professional — the through-line of the whole record
- Communication — clear, courteous exchanges with clients and colleagues
- Attention to detail — accurate records and reliable follow-through
- Customer service — a commitment to delivering exceptional service
- Organisational efficiency — daily operations that run to time
- Team support — teams backed so their work goes ahead without friction
Put it to work
Service, applied to your enquiry
See how the practice translates into reception, coordination and client service that holds together.